SHIPPING POLICY

At Foen, we are committed to delivering our premium formulas safely and efficiently. Please review our shipping practices, processing times, and policies below.

Shipment Processing Times

• Handling Window: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• Notification: You will receive another notification when your order has shipped, which will include your tracking number.

Domestic Shipping Rates and Estimates

We ship nationwide within the United States. Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Delivers within 3 to 5 business days after processing.

• Expedited Shipping: Delivers within 1 to 2 business days after processing.

How to Track Your Order

When your order has shipped, you will receive an email notification from us containing a tracking link. Please allow up to 48 hours for the tracking information to update on the carrier's portal.

If you have not received your tracking number or if your shipment has not arrived within 7 business days of receiving your shipping confirmation email, please contact us at infowellnessventures@gmail.com with your name and order number, and we will look into it for you.

Damages, Lost Packages, and Issues

Foen is not responsible for products lost, stolen, or damaged during transit. However, we want to ensure you receive your order safely.

• Damaged Shipments: If your package arrives damaged, please save all packaging materials and damaged goods, take photos, and reach out to us at infowellnessventures@gmail.com immediately so we can assist you with filing a carrier claim or arranging a replacement.

• Incorrect Address: Please double-check your shipping address at checkout. We are not responsible for shipments delivered to an incorrectly entered address.

International Shipping

At this time, we do not offer international shipping outside of the United States. We apologize for any inconvenience.